At jackpot168, your privacy is more than a legal obligation — it is our commitment. Find out exactly how we collect, use, and protect your personal information at all times.
Jackpot168 is an online entertainment platform dedicated to delivering a safe, fair, and enjoyable gaming experience to members across Malaysia. As a responsible platform, we take every aspect of our members' privacy and personal data protection seriously.
This Privacy Policy explains in detail the types of information we collect, how it is used, who it may be shared with, and the measures we take to keep your data protected at all times. This policy applies to all users of the jackpot168 website, mobile app, and any related services we offer.
By registering or continuing to use the jackpot168 platform, you are deemed to have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.
Jackpot168 only collects information that is strictly necessary for account management, transaction processing, and legal compliance. We do not collect excessive or irrelevant data beyond the scope of our service.
| Data Categories | Examples of Information | Requirements |
|---|---|---|
| Identity Information | Full name, identification card number, date of birth, gender | Mandatory (KYC) |
| Contact Information | Phone number, email address, residential address | Mandatory |
| Financial Information | Bank name, bank account number, e-wallet account number | Mandatory (withdrawal) |
| Activity Data | Game history, transaction history, account balance | Automatic |
| Technical Data | IP address, device type, browser, operating system | Automatic |
| Communication Data | Support chat history, emails, complaints | Where applicable |
Your personal information is collected through transparent and lawful channels. jackpot168 never collects data through illegal means or without your knowledge.
Jackpot168 uses collected information solely for legitimate purposes directly related to the provision of our entertainment platform services. We do not use your data for any other purpose without your consent.
Jackpot168 does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, in certain limited situations, we may need to share data with the following parties to ensure our services operate smoothly:
All third parties working with jackpot168 are required to comply with data protection standards equal to or exceeding those set by Malaysia's PDPA. jackpot168 is not responsible for the privacy policies of independent third parties.
Jackpot168 invests seriously in cybersecurity infrastructure to ensure members' personal data is always protected against both external and internal threats. We employ a multi-layered approach to data protection.
Jackpot168 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage and disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality and your experience on the jackpot168 platform.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal information held by jackpot168:
You have the right to request a copy of your personal information held by jackpot168 at any time.
You may request corrections to inaccurate or incomplete data through your account profile section.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a structured, machine-readable format for transfer to another platform.
In certain circumstances, you may request that jackpot168 restrict the processing of your personal data.
To exercise any of the above rights, please contact the jackpot168 support team. We will process your request within 21 working days in accordance with the provisions of Malaysia's PDPA. Requests may require identity verification to protect the security of your account.
Jackpot168 retains members' personal information only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal obligations. The following are general data retention guidelines:
Once the retention period expires and there are no further legal requirements, jackpot168 will securely delete or anonymize your personal data using methods that ensure it cannot be recovered.
Jackpot168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. The "Last Updated" date at the top of this document will be revised whenever changes are made.
For significant amendments that materially affect your privacy rights, jackpot168 will provide clear notice via the platform or your registered email at least 14 days before the amendments take effect. Your continued use of the jackpot168 platform after the effective date of any amendment constitutes your acceptance of the revised policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how jackpot168 handles your personal data, please contact us. Our Data Protection Officer team is ready to assist you.
For more information about your rights and responsibilities as a jackpot168 member, please also refer to Terms and Conditions and Responsible Gaming us.
Every security measure we implement is specifically designed to keep jackpot168 members' personal data safe and protected at all times.
All communications between your device and the jackpot168 platform are protected by 256-bit SSL encryption with TLS 1.3 protocol — the same technology used by major Malaysian banks to secure online transactions.
Jackpot168 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every data collection and usage process adheres to strict local legal requirements to protect your privacy rights.
Jackpot168 has never sold, rented, or disclosed members' personal information to advertisers or third-party data brokers. Your data is used exclusively for the operation of our platform services.
Access to member personal data within the jackpot168 system is restricted to authorized personnel only through a strict role-based access control (RBAC) system, with every access logged and audited.
As a jackpot168 member, you have full rights to access, correct, delete, and transfer your personal data. Privacy rights requests are processed within 21 business days by our dedicated team.
You have full control over marketing communications from jackpot168. Unsubscribing is easy and can be done at any time, and we process every request within 5 working days.
The jackpot168 platform is built with member privacy and security as its top priority. Join thousands of Malaysian members enjoying a trusted online entertainment experience.